We have the perfect solution for all your tracking needs. Thanks to our real-time tracking, you’ll always know exactly where your shipments are, no matter how far they have traveled or what happens on their journey! With our reliable and simple JD Express tracking service available 24/7 at no cost, this is an ideal option for busy customers like you who need to be on top of their game when shipping goods all over the world.
How to track a JD Express package?
Tracking a JD Express package is easy. Just locate the tracking number from your shipping receipt or the one you were given when your order was shipped and enter it into the field above to find out where your package is right now! If the shipper uses self-delivery or in house shipping, they may provide a specific tracking solution that will be sent electronically via email once your order has been shipped!
JD Express tracking numbers
How does the JD Express tracking number look like?
JD Express tracking numbers are usually between 8 and 15 characters long. The number of digits may vary depending on the service you use, but different services have their own formats. They may include numbers and letters combined.
Where do I find the JD Express tracking number?
The {carier} tracking number can be found on your shipping confirmation email or on the package itself. If you are having difficulty locating the number, you can contact their customer service for assistance. They will be able to help you track your package and provide more information about its current location and status.
JD Express tracking FAQ
Why is the JD Express tracking not updating for a long time?
If your JD Express shipment’s status has not been updated in a while, there might be a problem with the tracking itself or a problem with the paperwork for the package or the package might take longer than expected at the customs (if it is an international shipment).
Please contact the carrier’s customer support for assistance, they should have more info about your package and can investigate this matter further.
The tracking says my package was delivered, but I didn’t receive anything.
You might have been out when your packages were delivered. JD Express could’ve been left with someone nearby or at the post office, but if you don’t spot any messages at your door or in your mailbox then contact them to file a claim.
How long does the JD Express delivery take?
Domestic JD Express packages should arrive within 3-7 days from the date of shipping. International orders will require an additional 2-4 weeks depending on where they’re going to and how long it takes for customs processing (which varies from country to country).
JD Express customer support
If you have any questions, requests or concerns about your JD Express package or shipment, please contact the JD Express customer support. We do not have ANY information about your package except of the tracking information that we display on our website.
| Website | |
| Phone number | 400-603-3600 |
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Real time JD Express courier tracking
Track packages in real time – get live information about your JD Express parcel and a detailed shipment history.
International JD Express shipments tracking
We will detect when your package is handed over to another courier for the last mile delivery in the destination country, so you don’t have to worry about that.
Auto-detect couriers
Our tracking system detects couriers based on the tracking number, so just enter your tracking number anywhere on our website and get the latest shipment information in a flash!
JD Express parcel tracking for business
Point your E-commerce customers to FlashVista for an easy tracking of their orders. We can also track shipments from many B2B logistic companies and freight forwarders worldwide.
